Frequently Asked Questions (FAQ)

Welcome to the Tummycart FAQ page. Here you'll find answers to the most common questions about orders, shipping, payments, returns, and more.

1. How can I place an order?

Simply select your desired product, click Buy Now or Add to Cart, enter your shipping details, choose your preferred payment method, and complete your order.

2. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery (COD) is available for eligible PIN codes across India.

3. How long does delivery take?

Orders are usually delivered within 3–8 business days, depending on your location. Remote areas may take slightly longer.

4. How can I track my order?

Once your order is shipped, you'll receive tracking details via SMS, email, or WhatsApp (where applicable). You can use the tracking number to check your shipment status.

5. Can I cancel my order?

Yes, orders can be cancelled before they are dispatched. Once the order has been shipped, cancellation is no longer possible.

6. What should I do if I receive a damaged or incorrect product?

Please contact us within 48 hours of receiving your order. Share your order number along with clear photos or videos of the product. Our support team will review your request and assist you with a replacement or refund, as applicable.

7. Do you accept returns?

Returns and replacements are accepted only according to our Return & Refund Policy. Please review the policy before placing your order.

8. Which payment methods do you accept?

We accept:

• UPI

• Debit Cards

• Credit Cards

• Net Banking

• Wallets (where available)

• Cash on Delivery (Eligible Locations)

9. Is my payment information secure?

Yes. All online payments are processed through secure and trusted payment gateways. We do not store your card or banking details.

10. Do you ship across India?

Yes, we deliver to most serviceable PIN codes across India.

11. How can I contact customer support?

You can reach our customer support team by email:

Email: support@tummycart.in

We aim to respond within 24 business hours.

12. Why should I shop from Tummycart?

• High-quality products

• Affordable pricing

• Secure checkout

• Cash on Delivery (Eligible Orders)

• Fast shipping across India

• Dedicated customer support

• Customer-first shopping experience

If you have any additional questions, feel free to contact us. We're always happy to help.

Thank you for choosing Tummycart!